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Book overview

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The following mandatory information need to be added on Book Request for resident

Document{

Type

Document Type - NI: National identity document - TR: Resident Card -
[ NI, TR, ]

Number title: Document Number

City Municipality of residence. Mandatory for resident discount.

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Used by residents, validation S.A.R.A.

Check our “Residents documentation” Residentes

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Specially when the passenger travels to USA , Canadar or outside European Community

Sample

  • Unaccompanied minor

It is the child travelling alone and who is requested a special accompaniement service

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the contact details for responsible person need to be added at origin and destination city by Remarks or other format requested by supplier.

Example

  • Large Family

Special discount for families with three or more childrens

the discount average arround 5 and 10 % only apply traveling into Spain

BOOK RESPONSE

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Reservation status

RSVD = RESERVED booking The order is reserved but tickets not issued

CNFD = CONFIRMED booking reserved and tickets already issued The order is confirmed (issued)

VOID = VOID Ticket void whithin 24 hrs after issuence Tickets cancelled during the first hours after issuance ( only if supplier allows it )

CNLD = CANCEL reservation CANCELLED Reservation is cancelled

The reservation status would apply to all providers, which must be taken into account that for low cost providers such TravelFusion, at the time the reservation is made is also paid and issued this proccess is call Emit on Book , then the status with Travelfusion will always be CNFD (Confirmed and issued)

With respect to GDS, once the reservation is made, it will return the status RSVD = RESERVED Not issued, once you do the emit, the status changes to CNFD = von signed and issued.

CANCEL It is also important before canceling a reservation it has to be in status RSVD = ReservedYou can never execute a cancel on an Issued CNFD reservation.

VOID you have the possibility to VOID and CANCEL the tickets issued during the first 24 hrs after issuence only if the carrier allow it

Important ! Vueling and Low cost carriers cannot be VOID RFND = REFUNDED The order is refunded

ONRQ = ORDER ON REQUEST This status is applicable for low cost bookings when the order is not completed during the booking process. This is a temporary status that will end in:

  • CNFD: If the order is finally completed on the provider/airline side

  • CNLD: If the order is not completed on the provider/airline side

  • MANL: If after some time the reservation does not end in any of the previous status.

MANL = MANUAL. Applicable for low cost bookings. Starting from ONRQ status, the booking will change to MANL status if after some time the reservation does not end in any of the previous status: CNFD / CNLD.

PAYG = PAYING. Applicable for low cost booking. This is a temporary status while the order is being paid by 3DS.

The reservation status would apply to all providers, which must be taken into account that for low cost providers such TravelFusion, at the time the reservation is made is also paid and issued this proccess is call Emit on Book , then the status with Travelfusion will be CNFD (Confirmed and issued) if the order is completed successfully.

With respect to GDS, once the reservation is made, it will return the status RSVD = RESERVED Not issued, once you do the emit, the status changes to CNFD = von signed and issued.

CANCEL It is also important before canceling a reservation it has to be in status RSVD = ReservedYou can never execute a cancel on an Issued CNFD reservation.

VOID you have the possibility to VOID and CANCEL the tickets issued during the first 24 hrs after issuence only if the carrier allow it

Important ! Vueling and Low cost carriers cannot be VOID

Special cases - ONRQ:

  • The travelfusion orders might not be completed in a reasonable time amid the booking process.

  • For these cases, the booking transaction will return the booking line in status ONRQ.

  • This status means that the order is still being completed from the supplier side.

  • For these cases, Lleego will keep checking in background the order status in order to know how the flow is completed on the supplier and update obviously the final status.

  • Once the supplier had completed its flow, the temporary status ONRQ will change to:

    • CNFD: If the order is finally completed on the provider/airline side

    • CNLD: If the order is not completed on the provider/airline side

    • MANL: If after some time the reservation does not end in any of the previous status.

  • A notification will be sent automatically to inform about this update:

  • Image Added
  • If the order is retrieved via API or FRONT, this will be returned with the updated data (status / locator).

Book Response structure

Is important to understand the book reply with all the nodes related traveller and journey reserved

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